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5 Tips for Choosing Key Performance Indicators (KPIs) in Accounts Payable
As shared services centers (SSCs) evolve, finance leaders need to be skilled in measuring what’s working and what’s not. The higher level of insight into the effectiveness and efficiency levels of...
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5 Ways AP Automation Improves KPIs in Shared Services Centers
As many enterprise companies have realized, finance shared services centers have become a baseline operation in order to keep up with rising overhead costs and competitive pricing landscapes. Tracking...
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Combating Costs Within the Supply Chain
Companies involved in the production, movement or sale of physical goods all must deal with organizing their increasingly complex and global supply chain. Although it is not a fun part of the...
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Using Document Automation to Help CSRs Stay Young!
Saying that document automation helps customer service reps (CSRs) stay young may sound a little comical, but isn’t it just a little bit true? Let’s talk about how document automation helps to keep...
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When People, Process & Technology Align
Customer service is the heart of any organization; happy customers mean brand loyalty, a healthy bottom line and a wide horizon for growth. Outstanding customer service requires successful alignment...
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Global Template Standardization: Why Companies Are Turning to Artificial...
If a company-wide digital transformation is a top priority for your business, then there’s a question we’re curious to ask you: Have you considered using global template standardization? In a perfect...
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